Call or chat with the PartsNow.ai
in English:
+1 (865) 486-4003
or Spanish: +1 (865) 486-4001

Explore the platform

Simplify Truck
Parts Sourcing

50,000+ parts from trusted dealers. Search by part number, VIN, or just describe what you need.

Post Onsite

Knox Trailers

KP Serv. Crossville

Automann

PAI Industries

Donaldson

DANA

MHC Kenworth

What is the Partsnow.ai?

PartsNow.ai is an Agentic Commerce Platform for truck parts that helps buyers find the right heavy-duty truck and trailer parts faster while helping distributors handle the selling process more efficiently.

AI Features that simplify truck parts buying

Search by multiple inputs

Users can search by part number, OEM reference, VIN, uploaded photo, or a plain‑language description of the issue. The AI interprets the input, asks clarifying questions, and returns the most relevant results, reducing the need for exact part numbers or catalog expertise.

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Truck Profile Memory

Once a user saves their truck details (make, model, year, VIN), the AI remembers them across sessions. Future searches automatically consider the saved vehicle profile, making recommendations more accurate and eliminating the need to re‑enter vehicle information each time.

Multi-channel buying flow

Customers can start by chatting on the website or calling the AI voice assistant in English or Spanish. After a phone interaction, the AI sends a text message with product details, pricing, and a checkout link, so the conversation continues without interruption.

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Availability checks

The platform verifies product availability through connected inventory systems to support a more reliable buying experience. This helps buyers move faster toward available options and gives distributors a more efficient way to manage product demand.

Checkout & Human Fallback

PartsNow supports the path from search to checkout. If a request requires additional review or confirmation, the platform can notify the distributor or workshop team for follow-up.

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Built for every side of the truck parts ecosystem

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Repair Shops & Mechanics

Find the right heavy-duty part faster through AI-powered chat and voice, without relying only on repeated supplier calls or exact part numbers.

  • Get guided recommendations for your truck
  • Access preferred and qualified suppliers
  • Find parts faster by VIN, image, or issue
  • Reduce repeated supplier calls

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Distributors

Handle customer-facing parts sales more efficiently with an AI-powered flow that helps guide search, answer questions, and support the purchase process.

  • Get a complete marketplace setup
  • Gain visibility into conversations and sales
  • Reduce routine phone inquiries
  • Grow your network of sourcing partners

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Manufacturers

Make complex product catalogs easier to navigate and help buyers get to the right part faster through a more guided customer-facing experience.

  • Enable distributor sales workflows
  • Strengthen digital product discovery
  • Improve catalog usability
  • Track activity and sales

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FAQs

What types of parts can I find on PartsNow?
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What if I don’t know the part number?
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What languages does PartsNow support?
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How does PartsNow work for distributors?
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How does PartsNow work for manufacturers?
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What if a buyer needs help that the AI can’t handle?
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