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Food & Beverage

Turno.ai powered by Talkrev.ai is the agent for restaurants: one number runs the whole place. Guests book, staff work and owners run the restaurant by text or by phone. WhatsApp works too, and there is no app to install.

Food & Beverage

What is Turno?

Turno, built by TalkRev, is an agent for restaurants that works by text and by phone on one number. Guests book, flag allergies and pay deposits; staff see the day's sheet and dictate orders as voice notes; owners ask how tonight is looking. The number tells who is writing, so nobody installs an app.

One Number for the Whole Restaurant

Guests, staff and the owner text or call the same number. Turno sees who is writing and opens what is theirs: the guest gets their booking, the server gets the floor, the owner gets the whole place.

Bookings by Text or Phone

Guests book, change or cancel a table in the chat or on a call, during service and after hours. It is the same agent either way, and WhatsApp works too.

Group Dinners Without Chasing Anyone

Turno texts every guest of a group booking: who is coming, who has an allergy, who has paid the deposit. The day before, the sheet for the table reaches the restaurant.

Allergies by the House Sheet

Each guest's menu is filtered for their allergies according to the house sheet the restaurant fills in and confirms, and every order is checked against it. When a detail is missing, Turno says so.

Orders as Voice Notes

Servers dictate an order without putting the tray down. Turno checks every dish against every allergy, and nothing reaches the kitchen without the server's tap.

From the QR Code to the Split Check

The QR code on the table opens the chat. Guests see the menu, order, and get their share of the check in their own chat to pay by card.

One Number Runs the Whole Restaurant

No app to install, for the restaurant or its guests. Guests and staff text or call Turno's number; the restaurant's own phone line stays as it is.

Guests

  • Book, change or cancel a table
  • Set up a group dinner and pay the deposit
  • Flag an allergy before they arrive
  • Order and pay from the table

Staff

  • See the sheet for the day
  • Confirm, move or cancel bookings
  • Seat tables and combine them
  • Dictate an order as a voice note

Owners

  • Ask “How's tonight looking?”
  • Change opening hours and closures
  • Add a dish from a photo
  • Get the numbers for the week

Frequently Asked Questions

Everything you need to know about Food & Beverage.

Turno is TalkRev's agent built for restaurants, bars and cafés, in the same way PartsNow is TalkRev's platform for truck parts. Restaurant owners sign up and get started at turno.ai.

No. There is no app to install, for the restaurant or for its guests. Everything happens by text or on a call, and WhatsApp works too. Guests and staff text Turno's number; the restaurant's own phone line stays as it is.

Yes. Turno picks up calls, during service and after hours. Guests who would rather talk, call; guests who would rather type, text. It is the same agent either way.

By the phone number. The owner invites staff by their number, and from then on they come in as staff. Any other number comes in as a guest.

Turno answers according to the house sheet: the allergens of each dish, which the restaurant fills in and confirms. It uses that sheet to filter each guest's menu and to check every order, and when a detail is missing it says so instead of guessing.

By card, inside the chat. The deposit is charged on behalf of the restaurant, and the restaurant sets the amount.

English and Spanish.

Fill in the form at turno.ai. The team calls you to learn how your restaurant works and tells you plainly whether Turno fits.

From the blog: Food & Beverage

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