Last Updated 15 Sep 2025
Privacy Policy
Learn how TalkRev.ai collects, uses, and protects your personal information to provide you with the best AI concierge experience.
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1. Information We Collect
Personal Information
- Name, email address, phone number, and business location to provide personalized features
- Business-related information like booking details, reservation history, ticketed time-slots, and service preferences
- Usage information to understand how you use TalkRev and improve our platform's functionality
- Profile information to enhance your experience with personalized recommendations
1.1 How We Use Your Information
- Name, email address, phone number, and business location to provide personalized features
- Business-related information like booking details, reservation history, ticketed time-slots, and service preferences
- Usage information to understand how you use TalkRev and improve our platform's functionality
- Profile information to enhance your experience with personalized recommendations
1.2 Data Sharing and Disclosure
- Engage trusted third-party service providers to process data on our behalf
- Share your information with partners and integrated third-party services to offer enhanced functionality
- We do not disclose individual user data in an identifiable manner without proper authorization
1.3 Aggregated and Analytical Data
- Aggregate and anonymize data for analytical purposes to gain insights into user behavior
- Use aggregated data to improve our services and develop new features
- Ensure individual user data is not disclosed in an identifiable manner
- Share anonymized insights with partners to enhance overall service quality
1.4 Legal Requirements and Protection
- Access, preserve, and disclose personal information if required by law
- Protect and defend our rights, property, or the safety of TalkRev and its users
- Cooperate with law enforcement when legally obligated
- Take action we believe is necessary to protect the public or our platform
1.5 Social Media Integration
- Collect information from connected social media accounts (profile picture, username, public data)
- Use social media information to facilitate social interactions within the platform
- Respect privacy settings you have chosen on your social media accounts
- Allow you to control what information is shared from your social accounts
2. Data Sharing and Disclosure
2.1 Information in Public Areas
- Information you include in public areas (like business profile pages) will be accessible to other users
- You control what information you choose to make public on the platform
- Public information may be visible to anyone with access to that content
- Consider privacy implications before sharing information publicly
2.2 Other Users in Your Account
- Certain information about your platform use may be accessible to other users within your TalkRev account
- Access is limited to what you authorize for the purpose of providing TalkRev services
- You maintain control over who can access your account information
- Account sharing is designed to facilitate collaborative business operations
2.3 Service Providers
- Third-party service providers assist us with web services, application development, hosting, and maintenance
- Service providers may access personal data only to the extent necessary to perform their services
- We require service providers to maintain confidentiality of shared information
- All service providers are bound by strict data protection agreements
2.4 Non-Personally Identifiable Information
- Share automatically collected, aggregated, or de-identified information with third parties
- Help third parties understand user interests, habits, and usage patterns
- Comply with legal obligations through anonymous data sharing
- Support research and development of platform features and services
2.5 Business Transfers
- In the event of a merger, acquisition, or sale, your information may be transferred
- We will notify you via email or prominent platform notice if such a transfer occurs
- Your personal information may become subject to a different privacy policy
- You will have the opportunity to review new privacy terms
2.6 Legal Compliance and Protection
- Disclose personal data if required by law or court order
- Cooperate with law enforcement or government agencies when legally required
- Protect our rights, prevent fraud, and investigate illegal activities
- Ensure security of the TalkRev platform and enforce our agreements
3. Data Security
3.1 Security Measures
- Implement appropriate technical and organizational safeguards to prevent unauthorized access
- Protect against loss, misuse, or alteration of data through comprehensive security protocols
- Continually review and enhance our security measures to protect your information
- Maintain industry-standard encryption and security practices
3.2 Security Limitations
- Transmitting information over the internet or storing it on the platform involves inherent risks
- While we strive to maintain security, we cannot guarantee absolute protection
- No system can be completely immune to unauthorized access or security breaches
- Users share responsibility for maintaining the security of their account credentials
4. Your Rights
4.1 Basic Data Protection Rights
- Access, rectify, delete, and limit the processing of your personal data
- Request data portability and object to the processing of your personal data
- Right not to be subject to automated decisions, including profiling
- Lodge a complaint with the appropriate data protection authority if rights are violated
4.2 Updating Your Account Information
- Update, correct, or delete your account information through account settings
- Changes are reflected in our databases immediately or within a reasonable period
- We may retain certain information for backup purposes or legal compliance
- Some choices may affect certain features and functionality of the platform
5. Children's Privacy
5.1 Age Restrictions
- TalkRev is not intended for individuals under the age of 13
- We do not knowingly collect personal information from children
- If we inadvertently collect information from a child, we will remove it promptly
- Parents or guardians should contact us if they believe we have collected their child's information
6. Changes to this Privacy Policy
6.1 Policy Updates
- We may update this Privacy Policy from time to time to reflect changes in our practices
- Any changes will be posted on this page with an updated 'Effective Date'
- Material changes will be communicated through additional notification methods
- Continued use of TalkRev after changes constitutes acceptance of the updated policy
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@talkrev.ai. We will make every effort to address and resolve your concerns.
Acceptance of This Policy
By using TalkRev, you signify your understanding and acceptance of this Privacy Policy. If you do not agree with this policy, please do not use our services. This policy should be read alongside our Terms of Service and Cookie Policy.
Table of content
Information We Collect
Data Sharing and Disclosure
Data Security
Your Rights
Children's Privacy
Changes to this Privacy Policy
