PartsNow.ai powered by Talkrev.ai is an Agentic Commerce Platform for truck parts that helps buyers find the right heavy-duty truck and trailer parts faster while helping distributors handle the selling process more efficiently.
Users can search by part number, OEM reference, VIN, uploaded photo, or a plain-language description of the issue. The AI interprets the input, asks clarifying questions, and returns the most relevant results, reducing the need for exact part numbers or catalog expertise.
Once a user saves their truck details (make, model, year, VIN), the AI remembers them across sessions. Future searches automatically consider the saved vehicle profile, making recommendations more accurate and eliminating the need to re-enter vehicle information each time.
Customers can start by chatting on the website or calling the AI voice assistant in English or Spanish. After a phone interaction, the AI sends a text message with product details, pricing, and a checkout link, so the conversation continues without interruption.
The platform verifies product availability through connected inventory systems to support a more reliable buying experience. This helps buyers move faster toward available options and gives distributors a more efficient way to manage product demand.
PartsNow supports the path from search to checkout. If a request requires additional review or confirmation, the platform can notify the distributor or workshop team for follow-up.
The platform connects dealers, distributors, and workshops in a unified environment, enabling more efficient coordination and faster access to parts across the supply chain.
50,000+ parts from trusted dealers. Search by part number, VIN, or just describe what you need.
Everything you need to know about Heavy-Duty Truck Parts.
PartsNow offers both OEM and aftermarket heavy-duty truck and trailer parts. Our catalog currently features more than 50,000 parts from brands including Post Onsite, Knox Trailers, KP Services, Crossville, Automann, PAI Industries, Donaldson, DANA, MHC Kenworth, and others, with new brands added regularly.
No problem. Tell the AI what's happening with the truck ("the brake on my Peterbilt is making noise"), upload a photo of the broken part, or provide the VIN. The AI will help identify the correct component.
Our AI assistant works in English and Spanish, both in chat and over the phone.
PartsNow acts as a sales channel. You provide your inventory data, and we handle the customer-facing experience (AI chat, voice, checkout, and follow-up). If you already have an e-commerce platform, we can integrate via API. If you don't, we can also help set up a marketplace for you, so you can start selling online without building your own system from scratch. Our team helps map your data so the AI can accurately search and present your parts.
PartsNow helps manufacturers improve catalog usability, strengthen digital product discovery, and support distributor sales workflows through a more guided customer-facing experience. It also provides insight into activity and sales performance.
The platform includes a human fallback. If a request requires extra review or confirmation, PartsNow can notify your team for follow-up.
Reduce repetitive questions, capture more bookings, and deliver a faster customer experience — without adding headcount.
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